1. Introduction
We at Syntable respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and applications.
2. Information We Collect
- Personal Information: We collect your email address, name, and profile information when you register for an account or contact us at angelnavasdesign@gmail.com.
- Payment Data: If you purchase a subscription, payment information is collected securely by our third-party payment processors. Syntable does not store full credit card numbers on its servers.
- User Content: We temporarily or permanently store the text, documents (such as PDFs or transcripts from YouTube URLs), and audio recordings you choose to process via the platform in your personal account data stored in our cloud provider (e.g., Firebase), for the sole purpose of rendering them to you across your linked devices.
- Usage Data: We collect automatically generated data on how the Service is accessed and used, device identifiers, and diagnostic information to help us monitor and improve the App.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain the Service (e.g., retrieving your notes and flashcards).
- To process transactions and send related information, including confirmations and invoices.
- To provide customer support and respond to inquiries via angelnavasdesign@gmail.com.
- To process data using our third-party AI partners (e.g., Google, OpenAI) to generate your notes and interactive elements.
- To analyze usage for performance optimizations and feature improvements.
4. Third-Party Services and APIs
To provide the core functionalities of Syntable, we share certain subsets of your data with trusted third parties:
- AI Processing Providers: Data uploaded into workspaces or sent via the chat interface is relayed to Google (Gemini) or OpenAI APIs for generation purposes. We enforce strict data usage parameters where our partners agree not to use API data to train their generalized public models.
- Cloud Infrastructure: Your account information and generated materials are stored securely on scalable cloud solutions (e.g., Google Firebase).
- Payment Gateways: For billing purposes during subscription checkout.
- Analytics: We may utilize basic product analytics to understand app stability and user navigation.
5. Data Security
The security of your data is important to us. Syntable follows industry-standard security practices to protect your Personal Information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
6. Data Retention and Deletion
You can delete your account at any time through the dashboard settings. Upon deletion, your personal information, user content, and generated data will be removed from our active databases, subject to reasonable constraints for backups and compliance with legal obligations.
7. Children's Privacy
Syntable is not intended for use by children strictly under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: angelnavasdesign@gmail.com.